Tried to pay bills this morning and afternoon, to no avail. Anyway thanks for the quick response. Telstra Why I'd respond to an autoreply is beyond me yet There isn't an anti-environment group. The fact is 'green energy' isn't green. Telstra Because you're stupid and don't understand global environmental factors but can score cheap points by green washing your company? Telstra My net has been laggy for over 6 years I've complained multiple times, NBN technician comes out it speeds up for a few weeks and goes slow again.
Telstra If it was a 4G outage then 3G would work. We have SOS only so cannot even make or receive phone calls. Kogan etc sell 3rd party services over those 3 networks.
Cec Busby is a digital media professional with over twenty years experience. She is the editor of Kochies Business Builders and a fan of startups and small business. Tens of thousands of Telstra customers have had email problems for more than a month. Montage: Cec Busby. The outage is proving catastrophic for many, with some small business owners claiming they have been affected by the outage since early August.
However, further investigation has uncovered complaints going back over two months on downdetector. Sending is even worse - they often just do not send and just get stuck in the the outbox. Here's the thing - I use the same email client to access my Optus, apple and gmail email - these all work fine from my mac client and my iphone and the emails load super quick.
The problem is very clearly with Bigpond and you need to fix it instead if continually fobbing everyone off!! If you have tried all the troubleshooting for this issue then I would recommend that you report this to our tech team so that they can investigate it further.
We are having the same problem with Bigpond email and after two weeks of complaints, still no solution. In more technical terms someone explained that TCP packets are timing-out and that the problem is with one of Telstras servers. I have heard a rumour that Telstra are experiencing problems due to the extreme volume of traffic from Netflix. Whatever it is I think there is a big cover up of a much larger problem on there side. In our home we all use different PCs and yet Telstra have tried to make out that it is a Mac issue.
We have called them numerous times over the last two weeks and even had a technician coming to our home. I finally gave up five minutes ago after they had me on hold for 40 minutes. I am ready to move to another service provider which will include all moving all our mobile accounts too. The problems in Bigpond have been goign on for years. Gmail is so much easier. I can only think that Telstra wants us all to disappear from Bigpond.
However I am one step away from moving my entire account away from Telstra - the customer service remains appalling. No one cares. If you read the email chain about this issue on this website you want to weep with frustration. Same thing with NBN connection through India, I had 4 case managers and three instalation dates and they still got it all wrong, disconnected my internet two weeks early. Only help I found was if I got a person in Australia, in fact it was them that fixed the stuff ups in the end.
Logging directly into Bigpond email has always been such a pain but that link speeds it up to something normal. CrowdSupport Home. Home Automation. Telstra Plus. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. The blue bar displays the response time, which is better when smaller.
If no bar is displayed for a specific time it means that the service was down and the site was offline. We have tried pinging Telstra BigPond Webmail website using our server and the website returned the above results.
If webmail. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress Force a full refresh for the site. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page.
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